Return Policy

We want you to be completely satisfied with your purchase on If for any reason you are unhappy, please contact OzGrabNow support at

  1. You may return all products within 30 days of delivery.
  2. You can initiate a return or a refund on items from your Order History page. Simply click on ‘Contact Us’ next to the item you wish to request a return or a refund and OzGrabNow Support will be ready to assist.
  3. We aim to process all requests within 72 hours upon receiving. Refunds are issued back to the original form of payment used to purchase the order. Should you have any questions about the status of your refund, your return or your account, please feel free to contact OzGrabNow support
  4. At this time, OzGrabNow cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to OzGrabNow. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process.
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